Aktie Care
Scalable managed services that keep your customer service tools covered and optimized 24/7
Trusted by
End-to-end Support for
Your CX Operations
24/7 support
You can count on our experts to support you in an emergency.
Optimized Zendesk
Our developers will continuously optimize your Zendesk for maximum performance.
Continuous service improvement
Our consultants will find and implement improvements for your service processes.
Choose the Best Plan for You
Basic
- Maintenance for your system settings
- Professional support for your questions
- Monthly used hours report
Professional
- All Basic features
- Simple tweaks to Zendesk Guide and Zendesk Support
- Monthly KPI report
- Monthly Zendesk status meeting
Advanced
- All Professional features
- Custom development
- Dedicated account manager
- 24/7 on-call support (optional)
Premium
- All Advanced features
- Biweekly Zendesk status reports
- Continuous monitoring and improvement of your Customer Support processes
Speak to a specialist to learn more about our managed service plans.
Or Add Services Individually
Continuous Service Improvement
Get a team of specialists to iterate and optimize your operations
Regardless of which tools you use, our team of consultants will provide insights that help you continuously improve your customer service operations.
Hotline
Around-the-clock support
when you need it most
Get peace of mind with expert support available 24/7. Can be added to any managed service plan or purchased separately.
Aktie Care
Scalable managed services that keep your customer service tools covered and optimized 24/7
Trusted by
End-to-end Support for Your CX Operations
24/7support
You can count on our experts to support you in an emergency.
Optimized Zendesk
Our developers will continuously optimize your Zendesk for maximum performance.
Continuous service improvement
Our consultants will find and implement improvements for your service processes.
Choose the Best Plan for You
BASIC
PROFESSIONAL
ADVANCE
PREMIUM
- Maintenance for your system settings
- Professional support for your questions
- Monthly used hours report
- All Basic features
- Simple tweaks to Zendesk Guide and Zendesk Support
- Monthly KPI report
- Monthly Zendesk status meeting
- All Professional features
- Custom development
- Dedicated account manager
- 24/7 on-call support (optional)
- All Advanced features
- Biweekly Zendesk status reports
- Continuous monitoring and improvement of your Customer Support processes
Speak to a specialist to learn more about our managed service plans.
Or Add Services Individually
Continuous Service Improvement
Get a team of specialists to
iterate and optimize your operations
Regardless of which tools you use, our team of consultants will provide insights that help you continuously improve your customer service operations.
Hotline
Around-the-clock support
when you need it most
Get peace of mind with expert support available 24/7.
Can be added to any managed service plan or
purchased separately.
Start Your FREE Zendesk Health Check
Find out how to get the most value and performance from your Zendesk setup with a FREE Zendesk Health Check and diagnostic report from Aktie Now.
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