Become a Champion in Frictionless, Omnichannel Customer Support

 

Our Mission:
Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Tagline Aktie Now
Tagline Aktie Now

Awards

Work with an award-winning partner.

We Deliver
Transformational Results

KPI Magalu - Aktie Now
KPI Movile Pay

Explore Our Services

From processes to technology, we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your
customer journey
and fine-tune your operations with
end-to-end CX consulting

Problems We Solve

We help you solve your biggest CX problems with integrated tools, efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights

Your Guide To Integrating Chatbots with Zendesk

by | Sep 14, 2023 | ZD Optimization | 0 Comments

Excellent customer service can help your business develop a loyal customer following and achieve success. Unfortunately, customers want fast and easy service even...

What Is Customer Experience?

by | Sep 7, 2023 | Customer Experience | 0 Comments

Customers in 2023 are more empowered than ever, and delivering a great experience is vital to the success of any business. Every interaction you have with a customer...

How To Measure Customer Experience Success

by | Aug 24, 2023 | Customer Experience | 0 Comments

Customer experience plays a crucial role in shaping how customers perceive and engage with your brand, ultimately influencing their loyalty and retention. But how do...

An Introduction To Zendesk Chat

by | Aug 17, 2023 | ZD Onboarding | 0 Comments

Zendesk Chat is a cloud-based live chat module that empowers support teams to give instant assistance, resolve issues, and address customer queries efficiently. With...

How To Manage & Prioritize Tickets in Zendesk

by | Aug 10, 2023 | ZD Optimization | 0 Comments

Customer support teams get bombarded with requests day after day. While some requests are urgent and need to be addressed right away, others can be reprioritized and...

Become a Champion in Frictionless,

 Omnichannel Customer Support

 

Our Mission: Elevate Your Customer Experience with Zendesk

For more than 7 years, Aktie Now has helped businesses implement scalable, efficient customer service solutions. As a Zendesk Premier Partner, we are experts in Zendesk implementation, optimization, and CX consulting.

Awards

Work with an award-winning partner.

We Deliver Transformational Results

KPI Sequoia - Aktie Now

Explore Our Services

From processes to technology,
we’ll help you take your customer experience to the next level.

Optimization

Get the most out of your Zendesk investment with integrations, automation, customization, and more

Aktie Care

Continuously evolve and improve your operations with scalable managed services from our certified team

Otimização

Implementation

Fast-track your Zendesk implementation with hands-on support from our experts

Evolução Continua

Consulting

Optimize your customer journey and fine-tune your operations with end-to-end CX consulting

Problems We Solve

 

We help you solve your biggest CX problems with integrated tools,
efficient processes, and elevated service.

Disconnected Channels

We centralize your customer support channels within
Zendesk

Inefficient Processes

We streamline your operations with automation and revamped processes

Low Customer Satisfaction

We help you delight your customers at scale with faster, more effective service

High ticket volume

We help you deflect more tickets with self-service tools for your customers

Schedule Your FREE One-Hour Zendesk Health Check

Find out how to get the most value and performance from your Zendesk setup with a FREE Zendesk Health Check and diagnostic report from Aktie Now.

Book Now

Why Aktie Now?

Proven Methodology

We have helped some of the largest brands in the world achieve incredible results thanks to our advanced technical knowledge and consultative approach.

Customizable & Consultative

We deeply understand your operations, your business, and your customers so we can bring you the best, most efficient solutions.

Full-service Partner

We have a complete in-house team of experts to handle every aspect of your transformation from initial strategy to technical implementation.

Dive Into CX

Read our latest customer experience insights.

Your Guide To Integrating Chatbots with Zendesk

by | Sep 14, 2023 | ZD Optimization | 0 Comments

Excellent customer service can help your business develop a loyal customer following and achieve success. Unfortunately, customers want fast and easy service even...

What Is Customer Experience?

by | Sep 7, 2023 | Customer Experience | 0 Comments

Customers in 2023 are more empowered than ever, and delivering a great experience is vital to the success of any business. Every interaction you have with a customer...

How To Measure Customer Experience Success

by | Aug 24, 2023 | Customer Experience | 0 Comments

Customer experience plays a crucial role in shaping how customers perceive and engage with your brand, ultimately influencing their loyalty and retention. But how do...

An Introduction To Zendesk Chat

by | Aug 17, 2023 | ZD Onboarding | 0 Comments

Zendesk Chat is a cloud-based live chat module that empowers support teams to give instant assistance, resolve issues, and address customer queries efficiently. With...

How To Manage & Prioritize Tickets in Zendesk

by | Aug 10, 2023 | ZD Optimization | 0 Comments

Customer support teams get bombarded with requests day after day. While some requests are urgent and need to be addressed right away, others can be reprioritized and...