by usaaktienow | Jun 13, 2024 | Customer Experience
Informed employees are better positioned to contribute ideas, make sound decisions, and deliver exceptional customer service. However, storing information across multiple sources—different inboxes, personal files, or shared folders—can cause frustration and...
by usaaktienow | Jun 6, 2024 | ZD Onboarding, ZD Optimization
Zendesk is an incredibly versatile tool that can help CX teams throughout every step of the customer journey. If you’re not already using Zendesk shortcuts to avoid extra typing with routine tasks, you’re missing out on an easy way to save time and keep...
by usaaktienow | Jun 2, 2024 | ZD Onboarding, ZD Optimization
Effectiveness and efficiency are crucial in the fast-paced world of customer service. Most businesses nowadays have to deal with ever-growing ticket volumes and spiraling customer expectations. Never has there been a bigger need to streamline operations and provide...
by usaaktienow | May 30, 2024 | ZD Onboarding, ZD Optimization
You have given Zendesk a lot of thought before selecting it as your customer support software. Now, you are eager to enjoy all the benefits of this advanced CX platform. So, how do you begin to reap the full benefits of this innovative yet complicated all-in-one...
by usaaktienow | May 23, 2024 | ZD Onboarding, ZD Optimization
Choosing a pricing plan from any software company can be confusing, but Zendesk makes it easy. This CX solution provides understandable packages with customizable features to integrate seamlessly into your business workflows. Read on to learn about the different types...
