How To Make a Customer Journey Map

How To Make a Customer Journey Map

Customer Journey Maps: What Are They and How Do You Make Them? Research shows that about one in three customers will stop doing business with a brand they love after just one bad experience. Stats like these show that nailing your CX strategy is critical for building...
Zendesk Alternatives: How Do They Compare?

Zendesk Alternatives: How Do They Compare?

Zendesk is one of the most recognized names in the customer support industry. There’s a good reason why it’s so popular — the platform offers a wide range of features and easy customization to help upgrade customer support and CX for all types of businesses.  Still,...
What Is Zendesk for Startups?

What Is Zendesk for Startups?

Help desk solutions have revolutionized customer service, and Zendesk is leading the pack as one of the best options on the market. The tool facilitates prompt responses to support requests, improves customer engagement, and provides personalized — and even...