by Adm Coaktion | Mar 12, 2025 | Customer Experience
In today’s fast-paced world, efficiency is everything. Customers now expect fast, seamless, and autonomous service – putting increased pressure on support teams. As a result, average handling times (AHT) rise, and overall operational efficiency declines. The...
by Adm Coaktion | Feb 10, 2025 | Uncategorized
AI in Customer Experience: How Artificial Intelligence is Transforming CX in 2025 The role of AI in customer experience is rapidly evolving, and businesses are leveraging artificial intelligence to meet rising customer expectations for faster, smarter, and more...