Free Zendesk Health Check

Find and fix problems in your Zendesk instance with a free Zendesk Health Check and diagnostic report from Aktie Now. This quick and easy assessment covers more than 50 aspects of your Zendesk workspace to help you improve everything from ticket management and automation to reporting and KPIs. Get started now!

Trusted by

Why perform a Zendesk Health Check?

Identify CX problems

Find out the root cause of your CX challenges with our comprehensive Zendesk scoring system.

Learn best practices

Get your scores and a detailed breakdown of your Zendesk instance. Leverage best practices from your diagnostic report.

Reduce service costs

By fully leveraging your CX technology, you can save up to 40% on customer service costs. (McKinsey)

Our Free Zendesk Health Check process


Performance assessment

Identify your Zendesk pain points to find out where you can improve.


Operational review

Audit your Zendesk settings, automations, and integrations for inefficiencies.


Optimization report

We will set up a time with you to review your assessment scores and deliver your free diagnostic report.


Is it really free?

Yes! We’re passionate about helping you get the most out of Zendesk — no strings attached.

Do I need to 
prepare anything?

No. However, you’ll want to have Zendesk pulled up during the assessment to help you answer accurately.

What happens after the Health Check?

We’ll provide you with a detailed diagnostic report that you can share with your team.

Why Trust
Aktie Now?

As a Zendesk Premier Partner, we’re certified to provide the highest level of Zendesk support. Our specialists have helped hundreds of businesses just like yours take full advantage of everything Zendesk has to offer.

When you choose Aktie Now for your Zendesk Health Check, you’ll also qualify for a 10% discount on our Zendesk services*.

*Does not include migration

Our Results



in First Call Resolution (FCR)



in Customer Satisfaction (CSAT)



of Average Handle Time (AHT)

A Proven Leader in Zendesk Support


Years of experience




Zendesk Regional Partner of the year


Satisfied clients


End-customers impacted


Countries served

“After considering different alternatives, we saw that 
Aktie Now was the Zendesk Premier Partner with the 
most extensive experience and expertise to support 
us, contributing to every stage of our customer service expansion project.”

Elis Regina
Operations Manager at Electrolux

Ready to solve your Zendesk challenges?

Start your free health check