Droz: Intelligent
Self-service CX Solutions
Improve your agent and customer experience with Droz’s suite of automated self-service tools
Trusted by:
Unlock Efficient & Scalable Service
69%
Of customers
Who had an experience with a chatbot state that the service experience was excellent or very good
45%
Of organizations
Offering self-service support saw increased traffic on their website and reduced phone calls
61%
Of customers
Claim that being well attended is more important than the price or quality of products
Self-service tools 100% integrated with Zendesk
Droz Bot is an intelligent chatbot and service automation platform that integrates seamlessly with Zendesk to scale your support operations.
Capabilities
- Multichannel chatbot support
- Custom integrations
- Advanced decision trees
- NLP (natural language processing)
- Use of images, videos, and buttons
- Multilingual capabilities
Channels
Conectores
Intuitive knowledge base for employees and customers.
Deliver the information your employees and customers need with an integrated knowledge base.
Capabilities
- Knowledge base
- Training courses
- Forms
- Discussion forums
- Integrations
- Open API
Why Choose Droz?
Integrates seamlessly with the Zendesk Suite system
Deflects low-level tickets and reduces service costs
Delivered 100% configured and natively integrated with your Zendesk system
Intuitive, low-code interface is easy to build, customize, and operate
Automatically suggests relevant content and articles
Integrates with training courses and discussion forums
Assisted implementation service available
Custom integrations (APIs and SDKs) on demand
Contact our experts to learn more about Droz
Droz: Intelligent
Self-service CX
Improve your agent and customer experience with Droz’s suite of automated self-service tools
Trusted by:
Unlock Efficient & Scalable Service
69%
Of customers
Who had an experience with a chatbot state that the service experience was excellent or very good
45%
Of organizations
Offering self-service support saw increased traffic on their website and reduced phone calls
61%
Of customers
Claim that being well attended is more important than the price or quality of products
Self-service tools 100% integrated with Zendesk
Droz Bot is an intelligent chatbot and service automation platform that integrates seamlessly with Zendesk to scale your support operations.
Integrations
Connections
Capabilities
- Multichannel chatbot support
- Custom integrations
- Advanced decision trees
- NLP (natural language processing)
- Use of images, videos, and buttons
- Multilingual capabilities
Channels
Intuitive knowledge base for employees and customers.
Deliver the information your employees and customers need with an integrated knowledge base.
Capabilities
- Knowledge base
- Training courses
- Forms
- Discussion forums
- Integrations
- Open API
Why Choose Droz?
Integrates seamlessly with the Zendesk Suite system
Deflects low-level tickets and reduces service costs
Delivered 100% configured and natively integrated with your Zendesk system
Intuitive, low-code interface is easy to build, customize, and operate
Automatically suggests relevant content and articles
Integrates with training courses and discussion forums
Assisted implementation service available
Custom integrations (APIs and SDKs) on demand
Contact our experts to learn more about Droz