Zendesk Implementation
Ready to get started with Zendesk? Fast-track your implementation with hands-on support from our experts
Trusted by
We’ll Help You Transform
Your CX With Zendesk
“
Working with Aktie was a great benefit to accomplish our Zendesk migration. Our company is fast-paced, and Aktie’s team made sure that our internal teams aware of any outstanding items to ensure all project milestones were met. They were very easy to work with and showed value that led to us contracting more work from them in other areas we didn’t even know we needed.
“
Jennifer Brown,
VP of Operations, TRAX Analytics
Your Full-service Partner
Zendesk implementation consulting
Integrations, optimization, and customization
Purchasing licenses
Training and onboarding
Maintenance and support
Explore Our Zendesk Implementation Options
Express Implementation
Fixed-scope implementation designed to get you up and running quickly.
Customized Implementation
Fully customized implementation that addresses your unique business needs.
Assisted Implementation
All the support and guidance you need to implement Zendesk on your own.
Power Your Customer Service With the Best Platform Available
The leading omnichannel customer service platform according to Gartner
Aktie Now has helped over 300 businesses get the most out of their Zendesk investment with professional implementation and optimization.
Zendesk Makes Scalable, Omnichannel Support Easy
Aktie Now has helped over 300 businesses get the most out of their Zendesk investment with professional implementation and optimization.
Key Features:
- Omnichannel support
- Advanced customization
- Numerous integrations
- Reporting and metrics
Integrations:
Automated Customer Service Chatbot
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Droz Bot provides automated self-service support for customers on your website, social media, and other chat-based channels.
Key Features:
- Self-service customer support
- Automated ticket resolution
- Integrates with Whatsapp and other channels
- Highly personalized conversation flows
Cloud-based Phone System
2 de 3
Aircall is a secure, cloud-based phone system that integrates seamlessly with your tech stack for fast, hardware-free phone support at scale.
Key features:
- Integrates with 100+ tools
- No hardware necessary
- Automatic data retrieval and entry
- Smart call routing and workflows
Scalable self-service support
3 de 3
With Zendesk Guide, you can create a self-service knowledge base of helpful articles for your customers or team.
Key features:
- Customizable knowledge base design
- Internal and external knowledge bases
- Article tagging and categorization
- User behavior insights
A Global Leader in Zendesk Implementation
Highly Specialized Team
Unlike other partners, Zendesk is all we do. Our deep knowledge of the platform allows us to identify and implement efficient, scalable solutions for even the most complex challenges.
Customizable Support
Whether you’re looking for a speedy implementation or you’re facing a complex migration, our flexible plans and processes can adapt to your needs.
Full-stack Developers
Our team of in-house developers can provide custom integrations and automations for your Zendesk instance.
Zendesk
Implementation
Ready to get started with Zendesk? Fast-track your implementation with hands-on support from our experts
Trusted by
We’ll Help You Transform Your CX With Zendesk
“
Working with Aktie was a great benefit to accomplish our Zendesk migration. Our company is fast-paced, and Aktie’s team made sure that our internal teams aware of any outstanding items to ensure all project milestones were met. They were very easy to work with and showed value that led to us contracting more work from them in other areas we didn’t even know we needed.
“
Jennifer Brown,
VP of Operations, TRAX Analytics
Your Full-service Partner
1
Zendesk implementation consulting
2
Integrations, optimization, and customization
3
Purchasing licenses
4
Training and onboarding
5
Maintenance and support
Explore Our Zendesk Implementation Options
Express Implementation
Fixed-scope implementation designed to get you up and running quickly
Customized Implementation
Fully customized implementation that addresses your unique business needs
Assisted Implementation
All the support and guidance you need to implement Zendesk on your own
Power Your Customer Service With the Best Platform Available
The leading omnichannel customer service platform according to Gartner
Aktie Now has helped over 300 businesses get the most out of their Zendesk investment with professional implementation and optimization.
Zendesk Makes Scalable, Omnichannel Support Easy
Zendesk is a powerful platform that helps you centralize, optimize, and scale your customer support operations.
Key Features:
- Omnichannel support
- Advanced customization
- Numerous integrations
- Reporting and metrics
Integrations:
Level Up Your Service With…
Automated
Chatbots
Cloud
Calling
Knowledge
Base
Automated Customer Service Chatbot
Droz Bot provides automated self-service support for customers on your website, social media, and other chat-based channels.
Key Features:
- Self-service customer support
- Automated ticket resolution
- Integrates with Whatsapp and other channels
- Highly personalized conversation flows
Cloud-based Phone System
Aircall is a secure, cloud-based phone system that integrates seamlessly with your tech stack for fast, hardware-free phone support at scale.
Key Features:
- Integrates with 100+ tools
- No hardware necessary
- Automatic data retrieval and entry
- Smart call routing and workflows
Scalable self-service support
With Zendesk Guide, you can create a self-service knowledge base of helpful articles for your customers or team.
Key Features:
- Customizable knowledge base design
- Internal and external knowledge bases
- Article tagging and categorization
- User behavior insights
A Global Leader in Zendesk Implementation
Highly Specialized Team
Unlike other partners, Zendesk is all we do. Our deep knowledge of the platform allows us to identify and implement efficient, scalable solutions for even the most complex challenges.
Customizable Support
Whether you’re looking for a speedy implementation or you’re facing a complex migration, our flexible plans and processes can adapt to your needs.
Full-stack Developers
Our team of in-house developers can provide custom integrations and automations for your Zendesk instance.
Zendesk Implementation Playbook: A CX Leader’s Guide To the First 30 Days
In this FREE playbook, we share a week-by-week breakdown of actionable steps and best practices to guide your Zendesk implementation.
Download the Guide