by usaaktienow | Mar 7, 2023 | English, ZD Optimization
Zendesk is a powerful customer service tool that can grow and scale with your business. But as your business scales, you’ll need to refine and optimize your Zendesk configuration to meet your growing needs. If your Zendesk portal is in need of some TLC, the following...
by usaaktienow | Mar 2, 2023 | English
Take Advantage of These 6 Underutilized Zendesk Features Organizations require specialized service desk solutions to serve customer requests, bug reports, feedback, customer concerns, and inquiries. Thankfully, Zendesk provides a reliable ticket system with various...
by usaaktienow | Jan 18, 2023 | English
Usually, people don’t think that much about cybersecurity, at least not before problems emerge. It’s not a whole lot different with organizations and companies, but they very much have to pay attention to cybersecurity, at least if they want to continue operating and...
by usaaktienow | May 13, 2022 | English
The last few years have seen a change in the way we do business. This led the companies to change not only the way they handle customers, but also how they manage their own operations. The idea that having the best product was enough to be competitive is gone, and now...
by usaaktienow | May 13, 2022 | English
If you own a company or hold a leadership position in a service-oriented industry, you have certainly come across the concept of Customer Centricity. That concept has changed the way of doing business and relating to the customer in every industry. This new way...
