Customer Centricity – Why it is important!

Customer Centricity – Why it is important!

If you own a company or hold a leadership position in a service-oriented industry, you have certainly come across the concept of Customer Centricity. That concept has changed the way of doing business and relating to the customer in every industry.   This new way...
10 Reasons to Implement a Chatbot in your Business

10 Reasons to Implement a Chatbot in your Business

Check out these 10 reasons for why you should adopt our chatbot in your service structure! 1. Interactive, Humanized Channel When we talk about a service bot, many people think of something too automated. But natural language processing makes it  possible to...