by usaaktienow | May 17, 2023 | ZD Optimization
Zendesk Customer Support comes in handy when you have a specific question or issue you need help with. Simply interact with their chatbot, known as Z Bot, to get the help you need or connect with a live agent. While Zendesk Customer Support is an excellent resource...
by usaaktienow | Apr 12, 2023 | English, ZD Onboarding
Customers have high expectations when it comes to customer service. They expect fast responses and solutions that work around their schedule – not yours. One of the best ways to improve response time and keep your customers happy is to implement a ticketing...
by usaaktienow | Apr 5, 2023 | Customer Experience, English
Customer expectations are evolving and businesses are starting to place more emphasis on providing a positive customer experience (CX). In fact, one third of consumers will walk away from a brand they were once loyal to after a single negative experience, and 92%...
by usaaktienow | Mar 29, 2023 | English, ZD Optimization
Zendesk is one of the leading customer service softwares on the market. It helps small and medium-sized businesses improve customer retention by improving their customer support capabilities. Zendesk is powerful on its own, but it can be even more impressive when you...
by usaaktienow | Mar 9, 2023 | English, ZD Onboarding
When you discover your current helpdesk software is inefficient, unreliable, and unable to meet your company’s needs, consider moving to another platform. Zendesk, an award-winning customer software, is a faster, smarter alternative to several helpdesk systems....
