by usaaktienow | May 13, 2022 | English
Acting to meet the customer’s needs and expectations is one of the most important ways of building a loyal customer base This is because offering products and/or services along with effective customer service is essential to exceed customer expectations and build a...
by usaaktienow | May 13, 2022 | English
Check out these 10 reasons for why you should adopt our chatbot in your service structure! 1. Interactive, Humanized Channel When we talk about a service bot, many people think of something too automated. But natural language processing makes it possible to...
by usaaktienow | May 13, 2022 | English
Have you heard about Omnichannel? This strategy consists of keeping all your company’s communication channels interconnected so that they can be used simultaneously. Its main objective is to offer a good experience to the consumer, regardless of the selected...
by usaaktienow | Mar 18, 2022 | English
Customer Service Consulting is gaining increasingly more space in the market and becoming essential to any organization. That is happening in a moment when high-quality customer service is no longer a differential: it’s necessary to have a thorough understanding...
by usaaktienow | Feb 1, 2022 | English
Customer Experience Management is also known as CX, Consumer Experience, or Customer Relationship Management. It is about planning strategies for customer satisfaction, involving every touchpoint between a business and its customers. Since every interaction between...
