by usaaktienow | Sep 7, 2023 | Customer Experience
Customers in 2023 are more empowered than ever, and delivering a great experience is vital to the success of any business. Every interaction you have with a customer can change how they feel about your brand, and the experience you deliver can be the difference...
by usaaktienow | Aug 24, 2023 | Customer Experience
Customer experience plays a crucial role in shaping how customers perceive and engage with your brand, ultimately influencing their loyalty and retention. But how do you know if your custom experience is up to standard or if your customers are experiencing unwanted...
by usaaktienow | Aug 17, 2023 | ZD Onboarding
Zendesk Chat is a cloud-based live chat module that empowers support teams to give instant assistance, resolve issues, and address customer queries efficiently. With its user-friendly interface and robust features, Zendesk Chat allows businesses of all sizes to...
by usaaktienow | Aug 10, 2023 | ZD Optimization
Customer support teams get bombarded with requests day after day. While some requests are urgent and need to be addressed right away, others can be reprioritized and handled when there are more resources available. If your team relies on Zendesk to collect and respond...
by usaaktienow | Jul 27, 2023 | English, ZD Onboarding
Setting up Zendesk Support can be a complex process, but having a plan or a checklist to work off of can make the process easier to navigate. Here is an overview of what a basic Zendesk set up process typically looks like to help you quickly and easily get your Help...
