by usaaktienow | Jul 20, 2023 | English, ZD Optimization
Using the right technology can help you make customer experience your competitive advantage. The Zendesk Aircall integration has a lot to offer, effectively enabling you to deliver next-level customer support. But exactly what can you do with this technology? Keep...
by usaaktienow | Jul 13, 2023 | Customer Experience, English
Customer experience is a major building block of any successful business. In fact, 25% of customers say they are willing to pay more for services if they enjoy a high-quality experience and are 2.4 times more likely to stick with a brand when their problems are solved...
by usaaktienow | Jun 28, 2023 | Customer Experience
In today’s business world, a positive customer experience is no longer a nice-to-have; it is now a necessity for businesses. Customers expect quick and personalized solutions to their problems, and if, as a company, you fail to deliver on these expectations, you...
by usaaktienow | Jun 19, 2023 | English, ZD Optimization
Zendesk and Pipedrive are two leading tools that are designed to help sales and support teams engage with their customers. While Zendesk is a ticketing software designed for support teams and Pipedrive is a sales CRM used to track and manage the sales pipeline, the...
by usaaktienow | Jun 14, 2023 | Customer Experience
Customer experience (CX) has become one of the crucial driving forces of business. A Gartner survey shows that 81% of companies today compete primarily based on customer experience. As such, elevating the customer experience design is the new branding and a top...
